Shipping policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

You will receive a confirmation email once your order has been shipped, including tracking information where available.

During product launches or promotional periods, processing times may be slightly extended. We always aim to ship as quickly as possible.

Shipping Regions

We ship worldwide.

Primary markets include:

  • United States

  • European Union

  • United Kingdom

  • Canada

  • Singapore

  • South Korea

  • Japan

If your country is not listed at checkout, please contact us before placing your order.

Shipping Costs

Shipping costs are calculated at checkout based on destination and selected shipping method.

From time to time, we offer free international shipping on selected promotions or specific product tiers.

Delivery Times (Estimated)

United States: 5–10 business days

European Union: 3–8 business days

United Kingdom: 5–10 business days

Rest of World: 7–15 business days

Delivery times may vary depending on customs clearance and local carriers.

Customs, Duties & Tariffs

For United States customers, we use optimized shipping routes to minimize additional charges.

For international shipments outside the EU and US, customs duties or import taxes may apply depending on local regulations. These charges are the responsibility of the customer unless otherwise stated during checkout or promotion.

We do not control customs processing times.

Tracking

Tracking information will be provided once your order has shipped.

Please allow up to 24 hours for tracking updates to become active.

Shipping Delays

While we work with reliable logistics partners, delays may occur due to:

  • Customs inspections

  • Carrier issues

  • Peak seasons

  • Unforeseen global events

We are not liable for delays caused by external shipping providers but will always assist in resolving issues.

Lost or Damaged Shipments

If your package arrives damaged or does not arrive within the expected timeframe, please contact us at:

info@geteverline.com

Include your order number and relevant details. We will review each case individually and provide an appropriate solution.

Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.